FAQ’s

FAQs

Frequently Asked Questions

Full details & information about what you can expect in the lead up & during the challenge.

Costs & Fundraising

The balance for your trip cost, will be due to us 10 weeks before your departure. You will be sent a reminder & an invoice 12 weeks before, giving you 2 weeks to make the payment. 

80% of your fundraising target is due to be with your charity 12 weeks before the challenge, meaning that it either needs to be banked with them, or sat against a Just Giving page. We will then invoice your charity for the remaining cost of your place on the challenge, it is important you make that 80% target otherwise your charity will not pay for your place, and your trip could be cancelled.

The remaining 20% of your balance will be due to be with your charity 4 weeks after your trip ends. 

Our base cost is on a twin share room basis, if you are signing up as a couple of two friends – you can tell us when you register onto the challenge, so we ensure that you will be sharing a room.

If you are signing up to the challenge as an individual, we will match you with someone of the same gender and roughly the same age. 

You can choose to pay an additional supplement to have your own room (and/or tent) on the challenge. 

All of our groups are an average size of approximately 20 participants. We welcome individuals, couples and groups of friends on to our challenges, and many who join us literally have a mountain to climb in terms of the scale of the challenge they are taking on. We advocate camaraderie and team bonding, and really believe that this enhances your experience.

Yes as long as we know in advance of the trip, we can cater for all dietary requirements & requests. 

Signing Up to the Challenge

Once you pay your deposit & have signed up to the challenge, you will recieve a confirmation email welcoming you onto the challenge. 

You will also recieve instructions of how to download our challenge app which has in it all the information you need to start preparing for your challenge – from kit lists to training guides. 

We will keep you updated with regular emails & newsletters in the lead up to the challenge, as well as information on training days & weekends.

If you need to cancel your challenge, your deposit is non-refundable – therefore we recommend you speak to our team to see what alternative options you may have.

Yes, if for whatever reason you need to push your departure back to a later one, or change your trip all together you can do so for a date change fee of £175, and subject to availability.

Country entry requirements can change as a result of the covid-19 pandemic, and it’s something our team constantly keep their eyes on. If we have to cancel the trip – you will be offered a transfer across to a future date/ departure or a full refund. However if you need to cancel your trip – e.g. you test positive, then you will need to seek reimbursement from your travel insurance. 

Currently we do not have the accounting facility to take instalments, we can only take your payment in full at least 12 weeks before your departure.

Preparation

Yes – in our challenge app, which you can download once you are fully registered onto the challenge we’ve a host of training materials, guides & advice for you to use. We also have training weekends, and days which you can sign up to meet others & test out not just your fitness, but your mental readiness for the challenge and your all important kit! 

Closer to the challenge we will set up a Facebook group, so that you can meet online others whom are going to be on your trip. We also have a lively & dynamic Facebook group you can join at any time to meet other fellow challengers – past & present to share and swap training tips, advice & stories. 

You will need a specific travel insurance, which covers the duration of your trip, along with full cover for any activities you will be doing (i.e. trekking, cycling) and also to cover you up to any altitude you may be trekking to. Once you are signed up to the challenge, we will send you full details of our recommended providers of appropriate cover.

Life on the Challenge

    Return flights from London

    Land only option

    UK mountain leader (Challenge Group)

    UK Doctor (Challenge Group)

    Experienced local Head Guides

    Local Kilimanjaro support crew

    Kilimanjaro Park fees & permits

    All transfers

    3* hotels before & after the climb

    Twin share rooms / tents

    All meals & clean water

    Private Kilimanjaro camp areas

    Camping equipment

    Private toilet tents (Challenge Group)

    Post climb Celebration dinner

    Kilimanjaro Medal & certificate

    Pre-Kilimanjaro trip briefing

    Training guides, kit lists, & visa support

    Kilimanjaro mobile phone App

    Discounts with retailers / kit hire

    3 payment options, including fundraising

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We are real foodies at Action Challenge and whilst we cannot promise a gastronomic feast on a Kilimanjaro climb, we do ensure there is plenty of food which is varied and wholesome. Breakfast is usually a hot drink with bread/ toast and spreads, porridge, eggs and sausage. Our Kilimanjaro cook team then hurries ahead of us to set up the mess tent and provide us with a hot lunch. This usually consists of a starter soup, followed by either a rice or pasta dish with meat and veggies.

On arrival into camp hot drinks and snacks are usually served before we tuck into the main event, which again is usually a hot soup starter, followed by a more substantial main than lunch, perhaps a warm winter stew, or meat and fish with lots of veggies, pasta or rice followed by a pudding or cake if it is a special occasion. We also recommend that participants pack some of their favourite snacks to enjoy throughout the day.

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Our Brochure

The Challenge brochure details the full itinerary, inclusions, dates & prices – download for a full run down of the challenge details. 

Dates & Prices

2024 EXPEDITION
CHALLENGE GROUP

Deposit (included in costs below) paid online to sign up: £395

With flights = £5,995 total (£495 deposit & £5,500 balance)

Land only = £5,395 total (£395 deposit & £4,900 balance)

  • Pay £1500 (£495 deposit + £1005 final balance) + fundraise £9200
  • Pay £2000 (£495 deposit + £1505 final balance) + fundraise £8200

For ‘Land Only’ Packages, the fundraising target is reduced by £1200

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2023 LEMOSHO (HIGH SEASON)
CHALLENGE GROUPS

Deposit (included in costs below) paid online to sign up: £395

With flights = £3,895 total (£395 deposit & £3,500 balance)

Land only = £2,895 total (£295 deposit & £2,600 balance)

  • Pay £750 (£395 deposit + £455 final balance) + fundraise £6,200 

  • Pay £1,000 (£395 deposit + £705 final balance) + fundraise £5,700 

  • Pay £1,500 (£395 deposit + £1,205 final balance) + fundraise £4,700 

  • Pay £2,000 (£395 deposit + £1,705 final balance) + fundraise £3,700

    For ‘Land Only’ Packages, the fundraising target is reduced by £1,800

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2023 MACHAME CHALLENGE GROUP

Registration deposit (included in costs below): £295 

With flights = £3,295 total (£295 deposit & £3,000 balance)

Land only = £2,695 total (£295 deposit & £2,400 balance)

  • Total Cost £750 (£295 deposit + £455 final balance) + fundraise £5,200
  • Total Cost £1,000 (£295 deposit + £705 final balance) + fundraise £4,700
  • Total Cost £1,500 (£295 deposit + £1205 final balance) + fundraise £3,700
  • Total Cost £2,000 (£295 deposit + £1705 final balance) + fundraise £2,700

For ‘Land Only’ Packages, the fundraising target is reduced by £1200

Please note:

  • Balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2023 RONGAI CHALLENGE GROUP

Registration deposit (included in costs below): £295

With flights = £3,695 total (£295 deposit & £3,400 balance)

Land only = £3,095 total (£295 deposit & £2,800 balance

  • Total cost £750 (£295 deposit + £455 final balance) + fundraise £6,000
  • Total cost £1,000 (£295 deposit + £705 final balance) + fundraise £5,000
  • Total cost £1,500 (£295 deposit + £1,205 final balance) + fundraise £4,500
  • Total cost £2,000 (£295 deposit + £1,705 final balance) + fundraise £3,500

For ‘Land Only’ Packages, the fundraising target is reduced by £1,200

Please note:

  • Balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2023 DELUXE
CHALLENGE GROUP

Deposit (included in costs below) paid online to sign up: £495

With flights = £4,595 total (£495 deposit & £4,100 balance)

Land only = £3,995 total (£495 deposit & £3,500 balance)

  • Pay £1000 (£495 deposit + £505 final balance) + fundraise £7400
  • Pay £1500 (£495 deposit + £1005 final balance) + fundraise £6400
  • Pay £2000 (£495 deposit + £1505 final balance) + fundraise £5400

For ‘Land Only’ Packages, the fundraising target is reduced by £1200

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2023 NORTHERN CIRCUIT
CHALLENGE GROUP

Deposit (included in costs below) paid online to sign up: £395

With flights = £4,095 total (£395 deposit & £3,700 balance)

Land only = £3,495 total (£395 deposit & £3,100 balance)

  • Pay £750 (£395 deposit + £355 final balance) + fundraise £6800
  • Pay £1000 (£395 deposit + £605 final balance) + fundraise £6300
  • Pay £1500 (£395 deposit + £1105 final balance) + fundraise £5300
  • Pay £2000 (£395 deposit + £1605 final balance) + fundraise £4300

For ‘Land Only’ Packages, the fundraising target is reduced by £1200

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2023 MACHAME CHALLENGE GROUP (HIGH SEASON)

Registration deposit (included in costs below): £395

With flights = £3,695 total (£395 deposit & £3,300 balance)

Land only = £2,695 total (£395 deposit & £2,400 balance)

  • Pay £750 (£395 deposit + £455 final balance) + fundraise £7,000
  • Pay £1000 (£395 deposit + £705 final balance) + fundraise £6,500
  • Pay £1500 (£395 deposit + £1,205 final balance) + fundraise £5,500
  • Pay £2,000 (£395 deposit + £1,705 final balance) + fundraise £4,500

Please note:

  • Balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2024 MACHAME CHALLENGE GROUP

Deposit (included in costs below) paid online to sign up: £295

With flights = £3,295 total (£295 deposit & £3,000 balance)

Land only = £2,695 total (£295 deposit & £2,400 balance)

  • Pay £750 (£295 deposit + £455 final balance) + fundraise £5200
  • Pay £1000 (£295 deposit + £705 final balance) + fundraise £4700
  • Pay £1500 (£295 deposit + £1205 final balance) + fundraise £3700
  • Pay £2000 (£295 deposit + £1705 final balance) + fundraise £2700

The above is for Flights Included packages, for ‘Land Only’ Packages, the fundraising target is reduced by £1200

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2023 RONGAI (HIGH SEASON)
CHALLENGE GROUPS

Deposit (included in costs below) paid online to sign up: £395

With flights = £3,895 total (£395 deposit & £3,500 balance)

Land only = £2,895 total (£295 deposit & £2,600 balance)

  • Pay £750 (£395 deposit + £455 final balance) + fundraise £6,200 

  • Pay £1,000 (£395 deposit + £705 final balance) + fundraise £5,700 

  • Pay £1,500 (£395 deposit + £1,205 final balance) + fundraise £4,700 

  • Pay £2,000 (£395 deposit + £1,705 final balance) + fundraise £3,700

    For ‘Land Only’ Packages, the fundraising target is reduced by £1,800

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2024 RONGAI CHALLENGE GROUP
(HIGH SEASON)

Deposit (included in costs below) paid online to sign up: £395

With flights = £4,095 total (£395 deposit & £3,700 balance)

Land only = £3,095 total (£295 deposit & £2,800 balance)

  • Pay £750 (£295 deposit + £455 final balance) + fundraise £7800
  • Pay £1000 (£295 deposit + £705 final balance) + fundraise £7300
  • Pay £1500 (£295 deposit + £1205 final balance) + fundraise £6300#
  • Pay £2000 (£295 deposit + £1705 final balance) + fundraise £5300

For ‘Land Only’ Packages, the fundraising target is reduced by £1800

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2024 LEMOSHO CHALLENGE GROUP

Deposit (included in costs below) paid online to sign up: £295

With flights = £3,495 total (£295 deposit & £3,200 balance)

Land only = £2,895 total (£295 deposit & £2,600 balance)

  • Total cost £750 (£295 deposit + £455 final balance) + fundraise £5600 
  • Total cost £1,000 (£295 deposit + £705 final balance) + fundraise £5,100 
  • Total cost £1,500 (£295 deposit + £1205 final balance) + fundraise £4,100 
  • Total cost £2,000 (£295 deposit + £1,705 final balance) + fundraise £3,100

The above is for Flights Included packages,  for ‘Land Only’ Packages, the fundraising target is reduced by £1200

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2024 RONGAI CHALLENGE GROUP

Deposit (included in costs below) paid online to sign up: £295

With flights = £3,695 total (£295 deposit & £3,400 balance)

Land only = £2,895 total (£295 deposit & £2,800 balance)

  • Pay £750 (£295 deposit + £455 final balance) + fundraise £6000
  • Pay £1000 (£295 deposit + £705 final balance) + fundraise £5500
  • Pay £1500 (£295 deposit + £1205 final balance) + fundraise £4500
  • Pay £2000 (£295 deposit + £1705 final balance) + fundraise £3500

The above is for Flights Included packages,  for ‘Land Only’ Packages, the fundraising target is reduced by £1200

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2024 LEMOSHO CHALLENGE GROUP
(HIGH SEASON)

Deposit (included in costs below) paid online to sign up: £395

With flights = £3,895 total (£395 deposit & £3,500 balance)

Land only = £2,895 total (£295 deposit & £2,600 balance)

  • Pay £750 (£395 deposit + £455 final balance) + fundraise £6200 

  • Pay £1000 (£395 deposit + £705 final balance) + fundraise £5700 

  • Pay £1500 (£395 deposit + £1205 final balance) + fundraise £4700 

  • Pay £2000(£395 deposit + £1705 final balance) + fundraise £3700

The above is for Flights Included packages,  for ‘Land Only’ Packages, the fundraising target is reduced by £1,800

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2024 MACHAME CHALLENGE GROUP
(HIGH SEASON)

Deposit (included in costs below) paid online to sign up: £395

With flights = £3,695 total (£395 deposit & £3,300 balance)

Land only = £2,695 total (£295 deposit & £2,400 balance)

  • Pay £750 (£395 deposit + £455 final balance) + fundraise £5800
  • Pay £1000 (£395 deposit + £705 final balance) + fundraise £5400
  • Pay £1500 (£395 deposit + £1205 final balance) + fundraise £4300
  • Pay £2000 (£395 deposit + £1705 final balance) + fundraise £3300

The above is for Flights Included packages,  for ‘Land Only’ Packages, the fundraising target is reduced by £1,800

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2024 NORTHERN CIRCUIT
CHALLENGE GROUP

Deposit (included in costs below) paid online to sign up: £395

With flights = £4,095 total (£395 deposit & £3,700 balance)

Land only = £3,495 total (£395 deposit & £3,100 balance)

  • Pay £750 (£395 deposit + £355 final balance) + fundraise £6800
  • Pay £1000 (£395 deposit + £605 final balance) + fundraise £6300
  • Pay £1500 (£395 deposit + £1105 final balance) + fundraise £5300
  • Pay £2000 (£395 deposit + £1605 final balance) + fundraise £4300

For ‘Land Only’ Packages, the fundraising target is reduced by £1200

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2024 DELUXE
CHALLENGE GROUP

Deposit (included in costs below) paid online to sign up: £495

With flights = £4,595 total (£495 deposit & £4,100 balance)

Land only = £3,995 total (£495 deposit & £3,500 balance)

  • Pay £1000 (£495 deposit + £505 final balance) + fundraise £7400
  • Pay £1500 (£495 deposit + £1005 final balance) + fundraise £6400
  • Pay £2000 (£495 deposit + £1505 final balance) + fundraise £5400

For ‘Land Only’ Packages, the fundraising target is reduced by £1200

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2023 DELUXE (HIGH SEASON)
CHALLENGE GROUP

Deposit (included in costs below) paid online to sign up: £595

With flights = £4,995 total (£595 deposit & £4,400 balance)

Land only = £3,995 total (£495 deposit & £3,500 balance)

  • Pay £1000 (£595 deposit + £505 final balance) + fundraise £8000
  • Pay £1500 (£595 deposit + £1005 final balance) + fundraise £7000
  • Pay £2000 (£595 deposit + £1505 final balance) + fundraise £6000

For ‘Land Only’ Packages, the fundraising target is reduced by £1200

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options

2023 LEMOSHO CHALLENGE GROUP

Deposit (included in costs below) paid online to sign up: £295

With flights = £3,495 total (£295 deposit & £3,200 balance)

Land only = £2,895 total (£295 deposit & £2,600 balance)

  • Total cost £750 (£295 deposit + £455 final balance) + fundraise £5600 
  • Total cost £1,000 (£295 deposit + £705 final balance) + fundraise £5,100 
  • Total cost £1,500 (£295 deposit + £1205 final balance) + fundraise £4,100 
  • Total cost £2,000 (£295 deposit + £1,705 final balance) + fundraise £3,100

The above is for Flights Included packages,  for ‘Land Only’ Packages, the fundraising target is reduced by £1200

Please note:

  • Final balance invoiced 12 weeks prior
  • Fundraising – 80% with charity 12 weeks prior
  • Airline imposed ‘Fuel Surcharge’ may apply
  • Fuel Surcharge is invoiced 12 weeks prior
  • Capped at £215 for all options